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Support Articles & Information

Collection of articles for technology and services supported by EC

  1. Support Articles & Information
Support Articles & Information icon

Support Articles & Information

  • Sign Documents With Adobe Fill and Sign
  • Setting up Course Portfolio
  • How to Use the Online EC Library Search
  • How to Change a Screenshot to a PDF
  • EC Employee Contact Lookup
  • How to Forget WiFi Network (Windows, Mac & Chromebook)
  • Dell Laptop Microphone Issue
  • How to Request a Long Distance Code
  • How to Clear Internet Browser History
  • How to Access Microsoft Office 365 (Students)
  • How to Connect to an EC Student Hotspot (Jetpack)
  • Add a Printer Code for Campus Printing (Employees)
  • Access GATE (Employee)
Workstations icon

Workstations

  • Set Up and Access Your Office Phone/Voicemail (Employees)
  • How to Dial a Long Distance Phone Call
  • Setup Canon Copier on Mac Computers
  • Troubleshooting Printing Problems
  • Forward a Voicemail Message to Another Extension (Employee)
  • Find an EC Printer IP Address (Windows)
Virtual Computer Lab icon

Virtual Computer Lab

  • Virtual Computer Labs (Amazon AppStream)
  • Adding Google Drive to AppStream
Microsoft Office icon

Microsoft Office

  • How to Access Microsoft Office 365 (Students)
  • Contact Microsoft Support
  • Insert or Attach Files to Microsoft OneNote 2016
  • How to Password Protect a Document (MS Office)
  • Export PDF to Microsoft Word
  • Check Spelling and Grammar in Office
  • Change Language Preference in Word
  • Enable Real-time Presence in Microsoft Office
  • Resize an Image on Microsoft Office Products
  • Azure Dev Tools for Teaching
  • Connect your Edmonds College Email to Outlook
  • Request Microsoft Office Suite for Home Use (Employees)
Employee Resources icon

Employee Resources

  • Adding Apps to Your Citrix Home Screen
  • Faculty Grading Site
  • Where to Find the Payroll Calendar (Employees)
  • Unable to Log in to the Student Prerequisite Check Reports
  • Upload a Syllabus (Faculty)
Windows icon

Windows

  • Change the Desktop Background on Windows 10
  • Find the Control Panel on a Windows 7 & 10 Computer
  • Zip and Unzip a File/Folder on a Windows Computer
  • Adding Language in Keyboard on Windows 10
  • Adding Language in Keyboard on Windows 7
  • Hide/Show File Extension on Windows
  • Set the Date and Time on Your Computer (Windows 10)
  • Securely Encrypt a USB Flash Drive Using Windows 10
  • Fix a Black Screen on Windows 10
MacOS icon

MacOS

  • Log off a Mac Computer
  • Find a Solid Storage Drive In MAC Desktop
  • Connect & Format a New External Hard Drive to Mac
  • Change Mouse Sensitivity on a Mac
  • Extract or Compress Files on a Mac
  • What to Do When Your Mac Hard Drive Is Full
  • Share Screen on Zoom with a Mac
Web Browsers icon

Web Browsers

  • Recommended Browser Settings (Firefox)
  • How to Browse in Incognito Mode (All Browsers)
  • Resetting Browsers to Default Settings
  • Set a Homepage in Firefox
EdPass ID Card icon

EdPass ID Card

  • Student Printing Using an EdPass Card
  • Bus Pass is not Working