Contact Microsoft Support

Start Here

Edmonds College IT agents will gladly assist with basic troubleshooting for Microsoft software used at the college. There may however be issues where a Microsoft specialist is needed. Visit Microsoft Support to contact an agent who can assist with Microsoft-specific products including:

• Office
• Microsoft 365
• OneDrive
• Microsoft Edge
• and more

Microsoft Support

• Home Page: support.microsoft.com
• Contact Us Page: support.microsoft.com/contactus#

Instructions

1. Go to support.microsoft.com/en-us

2. Type your issue with Microsoft Product in the search box

3. If you cannot find a solution, select Contact Microsoft at the very bottom of the website for virtual chatting with an agent

4.  Please Use Virtual Chat with Agent Or Phone Service