Dell Laptop Microphone Issue

Problem: User reports members of video calls (Google Meets, Zoom, etc.) being unable to hear or understand them. Microphone audio (input) is distorted, or volume phases in and out.  

Cause: Dell utilizes a tool called "MaxxAudioPro" or “Waves MaxxAudioPro” to enhance the audio input and output experience. This software attempts to filter background noises and automatically adjust the microphone gain.

Follow the instructions below:

https://docs.google.com/document/d/e/2PACX-1vQZCTb0gmCIPUNb7a-QlGP7LfN1Ms7LlAizHR_iY9MWzG0znGhpp5ZBPk4uQ2WELDXppVWeieZEgkp4/pub


 
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