Hardware Keys for MFA/2FA

General Information

To get a hardware key for Google Authentication:

  1. Submit an IT service ticket to request a hardware key and schedule an in-person appointment for setup (this may take up to 30 minutes).

CRITICAL: Set up a backup login method. If you lose your hardware key, you won't be able to access your Google account without a backup. Ask for help setting this up during your appointment. See MFA/2FA Comparison of Google’s Two-Factor Authentication Methods for more information.

If your hardware key is LOST, STOLEN, or DAMAGED:

  1. Submit an IT service ticket right away to report the loss and ask for a replacement.
  2. Use your backup method to log in.

Setting up a replacement key can take over 30 minutes. This includes removing the old key from your account and setting up the new one.

Advantages of Hardware Keys

  1. Better protection against scams: The physical key must be present to log in, even if someone knows your username and password.
  2. Tough to hack: These keys are designed to resist tampering and guessing attempts. They create unique codes that are very hard for attackers to copy or predict.
  3. Safer passwords: Since the key must be physically present, it reduces risks from weak or stolen passwords.
  4. Easy to use: Just tap or insert the key into your device to log in. No extra software needed.
  5. Works offline: The key itself doesn't need internet to work, though the service you're logging into usually does.
  6. Keeps track of use: The key records when it's used, which can help spot potential security issues.
  7. Backup access: If you lose your phone, you can still log in with the key.
  8. Widely supported: Many services and devices can use these keys.
  9. Strong security: Hardware keys are one of the best ways to protect your accounts.
  10. Data protection: These keys help keep sensitive information safe more effectively than traditional passwords.

Disadvantages of Hardware Keys

  1. Cost: Unlike some other login methods, hardware keys aren't free. They usually cost between $25 and $50.
  2. Can be lost: The keys are small and easy to misplace, which can make logging in difficult.
  3. Extra item to carry: Some people find it inconvenient to carry an additional physical item.

Backup method needed: If you lose your key, you'll need a backup way to log in, or you might get locked out of your accounts.

Related Articles

MultiFactor Authentication Overview

MFA/2FA Comparison of Google’s Two-Factor Authentication Options

ctcLink - Multi-Factor Authentication (MFA)