20 Ways to Block Mobile Attacks

Adding Multi Factor Authentication to Okta

Before you begin  This tutorial will guide you through how to add Multi-Factor Authentication to Okta. You can also follow along through the accessible photo guide here: How to add Multi Factor Authentication to Okta You will need to have access to your student and/or employee account to follow ...

Employee Services Access

Before you Begin  Your employee email credentials (Username and password) are also utilized for the following services: Triton Access (Okta) (Password Manager & Virtual Lab) Employee email Employee Wireless Network (Triton WiFi)  On-Campus Computer Workstations Other Services  Access to the fo...

Hardware Keys for MFA/2FA

General Information To get a hardware key for Google Authentication: Submit an IT service ticket to request a hardware key and schedule an in-person appointment for setup (this may take up to 30 minutes). CRITICAL: Set up a backup login method. If you lose your hardware key, you won't be able ...

How to Add an Email Vacation Responder

Before You Begin This tutorial will walk you through setting up a vacation responder on your employee email account. Once enabled, anyone who sends you an email will automatically receive your out-of-office message. This feature is useful for notifying others when you are on vacation or unavailab...

How to Create Your Email Signature in Gmail

Before You Begin This tutorial will guide you through how to set your email signature in Gmail. You can also follow along through the accessible photo guide here: How to Create Your Email Signature in Gmail You will need access to your  employee email account Related Guides No related guides...

How to Export Data Using Google Takeout

Before you Begin This tutorial will guide you through. You can also follow along through the accessible photo guide here: How to Export Data Using Google Takeout Google Takeout exports your data from your Google account to a zip file that can be downloaded to your computer, external hard drive...

MFA/2FA Comparison of Google’s Two-Factor Authentication Options

Choosing your Google Multi-Factor Authentication When choosing a Google MFA/2FA option, users should consider their technical ability, security needs, and convenience preferences. (For table view available: MFA Comparison of Google’s Two-Factor Authentication Options) USB (hardware) security k...

MultiFactor Authentication Overview

What is MFA? Multi Factor authentication (MFA) is a security process that requires users to verify their identity using two or more different methods. This usually includes something they know, something they have, or something they are. MFA adds an extra layer of protection, enhancing security b...

Adding Multi Factor Authentication to Okta

Before you begin  This tutorial will guide you through how to add Multi-Factor Authentication to Okta. You can also follow along through the accessible photo guide here: How to add Multi Factor Authentication to Okta You will need to have access to your student and/or employee account to follow ...

Create a Calendar Event

Learn how to create an event (appointment) in your Google Calendar. Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Once you successfully log in to your account, click on the Google Apps ** button** that is located in the upper right-hand corner of your T...

Create a Calendar Event Reminder

Before you begin  This tutorial will guide you through how to create a calendar event reminder Steps Once logged into your student or employee Google account, select the Google Apps button located in the upper right corner of the screen, then select the Google Calendar app In the left-side menu...

Creating Appointment Slots (Students)

Learn how to schedule an appointment slot on your calendar that allows other people to schedule a meeting with you. For example, START creates appointment slots to allow students a way of reserving one on one time with our staff to assist them with their technical issues. Instructions 1. Go to gm...

Download from Drive to a PC/Flash Drive

Learn how to download files from your Google Drive onto your Windows PC or flash drive. Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. After you’ve logged in, click the apps button which is located in the upper right-hand corner of your screen. From the...

Google Forms FERPA Compliance

Google Forms FERPA Compliance Google Forms is FERPA-compliant within our Google for Education environment. However, compliance is not a "set it and forget it" feature; it is a shared responsibility. While the platform is compliant, your process defines your legality. If you accidentally email a s...

How to Add Links to Google Sheets

Before You Begin This tutorial will guide you through how to add links to your Google Sheet.  You can also follow along through the accessible photo guide here: How to Add Links to Google Sheets You will need to be logged in to your Google account Related Guides No related guides available ...

How to Attach a Google Drive Document in Gmail

Before you Begin Learn how to attach and send a file/folder from your Google Drive to send via Triton Email or Employee Email. Advantages of attaching documents through Google Drive include that you can send files as large as 15 gigabytes (GB).   You also have the option to collaborate on fi...

How to Connect Google Drive to Canvas

Before You Begin This tutorial will guide you through how to connect your student email and Google Drive to your Canvas account. This will allow you to submit assignments directly from Google Drive and create/share documents with classmates. You can also follow along through the accessible photo ...

How to Create a Google Form

Do you want to collect information quickly for a class or project? Learn how to create a Google Form Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Click on the Apps button.3. Scroll down and click on Forms. This will automatically open the Google Forms ...

How to Share a Google File

Learn how to share a Google File Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Click on the Google apps section in the upper right-hand corner. Select Drive3. Google Drive will open4. Select New and choose file or folder to upload5. Once you click on fi...

MFA/2FA Comparison of Google’s Two-Factor Authentication Options

Choosing your Google Multi-Factor Authentication When choosing a Google MFA/2FA option, users should consider their technical ability, security needs, and convenience preferences. (For table view available: MFA Comparison of Google’s Two-Factor Authentication Options) USB (hardware) security k...

MultiFactor Authentication Overview

What is MFA? Multi Factor authentication (MFA) is a security process that requires users to verify their identity using two or more different methods. This usually includes something they know, something they have, or something they are. MFA adds an extra layer of protection, enhancing security b...

Sharing a Google Calendar

Before you begin This tutorial will guide you through the steps to share a Google Calendar with other Triton Email/Employee Email accounts. You can also follow along through the accessible photo guide here: Sharing a Google Calendar To follow this guide, you will need to have access and be logg...

Sharing Google Calendars with the Public

Learn how to share Google Calendars with the public. This may be useful for public events for people who don’t have a Google account. Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Go to Google Calendar by clicking the Apps Icon in the top right of the ...

Adding Multi Factor Authentication to Okta

Before you begin  This tutorial will guide you through how to add Multi-Factor Authentication to Okta. You can also follow along through the accessible photo guide here: How to add Multi Factor Authentication to Okta You will need to have access to your student and/or employee account to follow ...

Digital Accessibility

On April 24, 2024, the Federal Register published the Department of Justice’s final rule updating its regulations for Title II of the Americans with Disabilities Act (ADA). The final rule has specific requirements to ensure that all digital content is accessible to people with disabilities. The c...

Google Chrome Slowness Temporary Fix

Before you Begin This tutorial will guide you through how to fix a slow Google Chrome browser if you are on campus, especially with the Google Apps. Steps 1. Open the Google Chrome browser.2. In the URL bar at the top of the screen, type in chrome://flags/#enable-quic and then press Enter on your...

How to Import or Export Bookmarks in Google Chrome

Before You Begin This tutorial will guide you through how to import or export Bookmarks in Google Chrome. You can also follow along through the accessible photo guide here: How to Import or Export Bookmarks in Google Chrome You will need to be logged in to your student or employee account Rela...

How to Show Blocked Pop-ups on Google Chrome

Before You Begin This tutorial will walk you through how to enable blocked pop-ups in Google Chrome. If a website isn’t loading properly because a pop-up has been blocked, follow the steps below. You can also follow along through the accessible photo guide here: Show Blocked Pop-ups on Google Chr...

How to Update the Google Chrome Web Browser

Before you Begin This tutorial will guide you through updating the Google Chrome browser (Edmonds College's preferred browser). Benefits of having an updated browser include:  Up-to-date security (Protection from identity theft, malware, viruses, etc.)  Ensure website compatibility  Best Perform...

Equipment Checkout & Return

Equipment Checkout & Return FAQ IT Service Desk Alderwood Hall Hours of OperationThe Chromebook Checkout Program will end after Spring Quarter 2026. Please review the information below carefully. If You Would Like to Check Out a Chromebook If you are enrolled for Spring Quarter 2026 and meet th...

How to Change the Wallpaper on a Chromebook

Before You Begin This tutorial will guide you through how to change your wallpaper on a Chromebook. You can also follow along through the accessible photo guide here: How to Change the Wallpaper on a Chromebook If using an Edmonds College-issued Chromebook, you will need to use your Triton Accou...

How to Force Quit an Application on a Chromebook

Before You Begin This tutorial will guide you through how to turn the Caps Lock feature on a Chromebook. You can also follow along through the accessible photo-guide here:  How to Force Quit on a ChromebookIf utilizing an Edmonds College-issued Chromebook, logon will correspond to your Triton (St...

How to Format an SD Card or USB Drive on a Chromebook

The tutorial How to Format an SD Card or USB Drive on a Chromebook will guide you through how to format an SD card or USB Drive on a Chromebook device. If you have followed all of these instructions, and need further assistance, you may contact the Service Desk at itsupport.edmonds.edu

How to Sign Out of a Chromebook

Before You Begin This tutorial will guide you through how to sign out of a Chromebook device. This tutorial will guide you through. You can also follow along through the accessible photo guide here: How to Sign Out of a Chromebook If using an Edmonds College-issued Chromebook, you will need to u...

How to Take a Screenshot on a Chromebook

Before you begin  This tutorial will guide you through. You can also follow along through the accessible photo guide here: How to Take a Screenshot on a Chromebook Steps Press and hold the CTRL key at the bottom left corner of the keyboard while simultaneously pressing the Overview key, which ...

How to Turn On Caps Lock on a Chromebook

Before You Begin This tutorial will guide you through how to turn the Caps Lock feature on a Chromebook. You can also follow along through the accessible photo-guide here:  How to Turn on Caps lock ChromebookIf utilizing an Edmonds College-issued Chromebook, logon will correspond to your Triton (...

How to Update a Chromebook

Learn how to update your Chromebook operating system. Instructions 1. At the bottom right corner of the screen click on the time.2. Select Settings  located around the top-center portion of the menu.3. Select Menu and then About Chrome OS.Or select it from the list on the left-hand side.4. At t...