Triton Email/Employee Email Vacation Responder

About Learn how to set up the vacation responder in your Triton Email or Employee email account (GMail). Everyone who sends you an email will receive an automated vacation responder message. This is useful if you will be on vacation and want to let others know your current status. You may also se...

Adding a Profile Picture (Triton Email/Employee Email)

Learn how to add a profile photo to your Triton Email or Employee Email account. Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Select the account options button on the top right of the page.3. Click on the camera icon located right above your name4. Cli...

How to Create an Email Signature in Gmail

Learn how to create a custom signature for your Triton Email or Employee Email account (in GMail).Employee Email Signature Template Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Select the gear symbol in the upper right corner and choose See all Setti...

Configuring IMAP/POP for Personal Media Device

This tutorial is used in parallel with the Google support article, Getting started with IMAP and POP. This will provide additional information that will be helpful with answering setting questions and scenario problems related to the user following the Google document mentioned above. Instructi...

Export Data Using Google Takeout

Export a copy of content in your Google Account to back it up or use it with a service outside of Google. Instructions Google Takeout exports your data from your Google account to a zip file that can be downloaded to your computer, external hard drive or USB Flash Drive. The zip file can then b...

20 Ways to Block Mobile Attacks

MultiFactor Authentication Overview

What is MFA? Multi Factor authentication (MFA) is a security process that requires users to verify their identity using two or more different methods. This usually includes something they know, something they have, or something they are. MFA adds an extra layer of protection, enhancing security b...

MFA/2FA Comparison of Google’s Two-Factor Authentication Options

When choosing a Google MFA/2FA option, users should consider their technical ability, security needs, and convenience preferences. (For table view, click here.) USB (hardware) security keys provide a high level of protection but come at a cost, and loss or theft could prevent the user from acc...

Hardware Keys for MFA/2FA

General Information To get a hardware key for Google Authentication: Submit an IT service ticket to request a hardware key and schedule an in-person appointment for setup (this may take up to 30 minutes). CRITICAL: Set up a backup login method. If you lose your hardware key, you won't be able ...

Employee Services

Your employee email credentials (username and password) are also utilized for the following services: Triton Access (Okta) (Password Manager & Virtual Lab) Employee Email (e.g., yourname@edmonds.edu) Employee wireless network (Triton WiFi) On-Campus Computer Workstations Adobe Cre...

Searching Google Drive by File Type

Tired of looking through your Google Drive to find the PDF you were working on? Lose a critical text document that you’re trying to finish for a class and need to find it before the deadline? Learn how to search your Google drive by file type. Instructions 1. Go to gmail.com and log in to your Tr...

Sharing Google Calendars with the Public

Learn how to share Google Calendars with the public. This may be useful for public events for people who don’t have a Google account. Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Go to Google Calendar by clicking the Apps Icon in the top right of the ...

Sharing Google Calendar

Learn how to share a Google Calendar with other Triton Email/Employee Email/Gmail accounts. Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Go to Google Calendar by clicking the Apps Icon in the top right of the page and click the Calendar Icon. Find the...

Create a Google Doc on a Mobile Device

Before you Begin Download and install the Google Docs app on your mobile device: Apple App Store Google Play Store Instructions 1. Open the app to find all of your past documents presented to you.2. To make a new Google doc, hit the multicolored plus symbol at the bottom right of the scree...

How to Attach a Google Drive Document in Gmail

Learn how to attach and send a file/folder from your Google Drive to send via Triton Email or Employee Email. Advantages of attaching documents through Google Drive include that you can send files as large as 15 gigabytes (GB).   You also have the option to collaborate on files with the reci...

Creating Appointment Slots (Students)

Learn how to schedule an appointment slot on your calendar that allows other people to schedule a meeting with you. For example, START creates appointment slots to allow students a way of reserving one on one time with our staff to assist them with their technical issues. Instructions 1. Go to gm...

Create a Calendar Event

Learn how to create an event (appointment) in your Google Calendar. Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Once you successfully log in to your account, click on the Google Apps button that is located in the upper right-hand corner of your Triton...

How to Create a Google Form

Do you want to collect information quickly for a class or project? Learn how to create a Google Form Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Click on the Apps button.3. Scroll down and click on Forms. This will automatically open the Google Forms ...

How to Share a Google File

Learn how to share a Google File Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Click on the Google apps section in the upper right-hand corner. Select Drive3. Google Drive will open4. Select New and choose file or folder to upload5. Once you click on fi...

Google Sites Notifications

Learn how to subscribe to page change notifications on your Google Site. Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Select Sites from the main menu at the top in your EdMail account and click one of the web links under Sites.3. After clicking on one ...

Download from Drive to a PC/Flash Drive

Learn how to download files from your Google Drive onto your Windows PC or flash drive. Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. After you’ve logged in, click the apps button which is located in the upper right-hand corner of your screen. From the...

Adding Links in a Google Sheet

Learn how to add links to your Google Sheet spreadsheet Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account. Method One 1. Open the spreadsheet you want to work on and select the cell where you want to insert the link.Note: For instructions on opening a spreadsh...

Create a Google Site

Learn how to create a Google Site Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. Once you have signed in to your EdMail account, on the top right corner of your screen, click on the Apps button 3. A drop-down menu will show, click on Sites.4. This will o...

Add-ons for Google Drive

Add-ons are third-party applications with additional features you can use alongside Google Drive. They can help you in your studies, as well as improve your Google Docs experience, and most are free. Instructions 1. Go to gmail.com and log in to your Triton Email/Employee Email account.2. After y...

Managing Google Documents

Google Drive can be used to create private and collaborative documents. This tutorial will give you some basic instructions on the creation, organization, and management of your documents within Google Drive. Creating Documents Creating Folders Managing Folders Instructions 1. Go to gmai...

Create a Calendar Event Reminder

This tutorial will help you set the default settings for your Calendar Events. You can also modify and set reminders for individual events with a similar process. An event reminder will be sent in the form of an email or a pop-up. Instructions 1. Go to gmail.com and log in to your Triton Email/Em...

Connecting Google Drive to Canvas

Learn how to connect Google Drive to your Canvas account. You will be able to submit assignments directly from Google Drive and create/share documents with classmates. Instructions 1. Log into Canvas using your ctcLink ID and ctcLink account passwordNote: To keep your personal account information...

MultiFactor Authentication Overview

What is MFA? Multi Factor authentication (MFA) is a security process that requires users to verify their identity using two or more different methods. This usually includes something they know, something they have, or something they are. MFA adds an extra layer of protection, enhancing security b...

MFA/2FA Comparison of Google’s Two-Factor Authentication Options

When choosing a Google MFA/2FA option, users should consider their technical ability, security needs, and convenience preferences. (For table view, click here.) USB (hardware) security keys provide a high level of protection but come at a cost, and loss or theft could prevent the user from acc...

Google Chrome Slowness Temporary Fix

Learn how to fix a slow Google Chrome browser if you are on campus, and your Google Chrome browser is running slow - especially the Google Apps. Instructions 1. Open the Google Chrome browser.2. In the URL bar at the top of the screen type in chrome://flags/#enable-quic and then press Enter on yo...

Show Blocked Pop-ups on Google Chrome

Review the following article to learn how to show blocked pop-ups in Google Chrome. If you visit a site using Google Chrome but it won't load because the pop-up was blocked, follow the instructions below. Instructions 1. Open Google Chrome2. Open the website that is blocking your pop-ups.3. When ...

How to Import or Export Bookmarks in Google Chrome

Learn how to import and export bookmarks in Google Chrome. Bookmarks are a convenient way to save and visit frequently visited websites. Instructions 1. Decide if you want to import bookmarks from another web browser into Google Chrome or export bookmarks from Google Chrome into another web brows...

How to Update the Google Chrome Web Browser

Learn how to update the Google Chrome web browser. Benefits of having an updated browser include: Up to date security - protection from identity theft, malware, viruses, etc. Ensure website compatibility Best Performance Instructions 1. Open a new web Google Chrome window. On the right u...

How to Set a Homepage in Google Chrome

Learn how to change your homepage in Google Chrome. Instructions 1. Open Google Chrome and click the menu button, represented by 3 dots in the top-right corner, and then click Settings2. On the left, select On startup.3. Decide which option you’d like. Here’s a brief overview: Open the New Tab ...

How to Change Wallpaper on a Chromebook

Learn how to change the wallpaper/background on your Chromebook.Setting a wallpaper can better personalize your Chromebook, and make the desktop something worth looking at. In this guide, we will show you the necessary steps to set your own wallpaper. Instructions 1. Sign in to your Chromebook.2....

How to Update a Chromebook

Learn how to update your Chromebook operating system. Instructions 1. At the bottom right corner of the screen click on the time.2. Select Settings  located around the top-center portion of the menu.3. Select Menu and then About Chrome OS.Or select it from the list on the left-hand side.4. At t...

How to Force Quit an Application on a Chromebook

Learn how to force quit an application on a Chromebook. This could be useful if the intended program is unresponsive or causing issues with the device. Instructions 1. Locate and open the Chrome browser in the application dock at the bottom of the screen.2. Access the Chrome browser settings menu...

How to Turn On Caps Lock on a Chromebook

Learn how to turn on the Caps Lock feature on a Chromebook. Instructions 1. Press both the Alt + Search keys located on the left side of the keyboard. (the magnifying glass or Assistant icon), it should be located in place of where you'd normally find a Caps Lock key. You'll see a pop-up that wil...

How to Take a Screenshot on a Chromebook

Learn how to take a screenshot on a Chromebook. Instructions 1. Press and hold the CTRL key at the bottom left corner of the keyboard while simultaneously pressing the Overview key, which can be found in the center of the top row and looks like a square with two vertical lines to its right.2. Now...

How to Sign Out of a Chromebook

Learn how to sign out of a Chromebook. Instructions 1. Navigate to the bottom-right corner of the screen, and select the task bar (indicated by the WiFi icon/power level/time).2. Next locate the “Sign Out” button at the top left of the window.3. Now that you’re signed out of your account, you can...

How to Format an SD Card or USB Drive on a Chromebook

Learn how to format an SD card or USB drive on a Chromebook. Instructions 1. Click the apps icon button and then click Files or use the keyboard shortcut Alt+Shift+M.2. Right-click on the drive you wish to format and select the Format Device option from the menu.3. Chrome OS will prompt you to c...

Equipment Checkout and Return

Checking out a Chromebook? Renewing? Returning? Students A limited number of Chromebooks are available to support students who are actively enrolled in Edmonds College and who do not have access to any other computing device. Chromebooks may be borrowed from the Information Technology Service Ma...

FAQ - Equipment Checkout & Return

Requesting Equipment What equipment is available to borrow?We primarily lend Chromebooks because they are easy to use, do not require software installation, and will connect to all web-based services (including Canvas). This meets the needs of most students.How do I request to borrow equipment?St...