FAQ - Equipment Checkout & Return

Requesting Equipment

What equipment is available to borrow?

We primarily lend Chromebooks because they are easy to use, do not require software installation, and will connect to all web-based services (including Canvas). This meets the needs of most students.

How do I request to borrow equipment?

Students who do not have a device can check out a Chromebook from START in Alderwood Hall, Room 103. Appointments are not necessary. Supplies are limited.

YOU MUST BE ENROLLED IN CLASSES TO CHECK OUT TECHNOLOGY - Enrollment will be verified.

What if I need to keep the equipment for another quarter?

At the end of each quarter, the Library will send an email to your preferred email address in ctcLink.

You may keep the device from quarter to quarter as long as you are registered for classes.

Picking Up Equipment

When do I pick up the equipment?

Please visit Alderwood Hall, Room 103 during operating hours to pick up your equipment. No appointment is necessary.

Other Information

Please bring your EdPass and have your ctcLink ID number ready.

Where do I pick up the equipment?

Alderwood Hall, Room 103

What do I need to bring when I pick up the equipment?

Bring your EdPass (or photo I.D.) and have your ctcLink ID number ready.

Can I stop by any time to pick up the equipment?

Visit Alderwood Hall, Room 103 during operating hours to pick up/return equipment. Picking up equipment is first-come-first-serve.

Returning Equipment

During the quarter: Return to the Alderwood Hall, Room 103.

During the quarter break: Return to the START in Alderwood Hall, Room 103

• Technology Support and Resources
• Edmonds College Academic Calendar

Tech Support

How do I get tech support?

Tech support is available through the Student Technology Advice & Resource Team (START).

Submit a service ticket: Edmonds College IT Help Center

Live Assistance via Zoom: Edmonds College Virtual Assistance

In-Person: Alderwood Hall, first floor

How do I log in to my device?

• Chromebook

Use your Triton Email username and password to log onto an Edmonds College Chromebook.

Visit our Student Email page if you need to determine your username or change your email password.

See our guide: How to Log in to an Edmonds College Student Chromebook

• EdCAP Chromebook

Please use your Edmonds School District credentials (username and password).

If you do not remember your Edmonds School District credentials, please contact your EdCAP case manager.

• Windows Laptop

Laptop login information is noted by the laptop keyboard.

What if the equipment is broken, lost, or stolen?

Things happen! We get it.

Please contact the Student Technology Advice & Resource Team (START) if the borrowed equipment is broken, lost, or stolen. We may be able to repair or replace the equipment. We can also help file a theft report with our Campus Security team.

Submit a service ticket: Edmonds College IT Help Center

Live Assistance via Zoom: Edmonds College Virtual Assistance