Employee Accounts
WCTCS / FAM Password Reset
If you need a WCTCS/FAM password reset, follow the instructions below: Navigate to the IT Help Center On the top-right of the page, click on ' new ticket'. Select General Request Complete the requested information on the form In the issue description, please provide your WCTCS/FAM username ...
Unable to Log in to the Student Prerequisite Check Reports
*This information is under reviewIf you are an Edmonds College employee unable to log into the Student prerequisite check report, please review the following:The student prerequisite check reports site is not working with my logon Possible cause: Wrong login detail; login credentials have chan...
Locked Out of Employee Email & Network Account
If you are locked out of your account, wait 15 minutes for it to automatically unlock and try logging in again. If you need to access your account sooner, follow the instructions below. Instructions 1. Proceed to the Employee Account Password Management (EmpPass) page2. Click on Unlock AccountN...
How to Enroll for Security Questions in EmpPass (Employees)
Enroll for security in questions on the Employee Account Password Management (EmpPass) tool in order to have extensive options in recovering your account. Benefits of Enrolling for Security Questions Unlock your account Reset your password anytime if you forgot your password or if it has ex...