How to Set Up/View ctcLink Multi-Factor Authentication (MFA)

Overview

This tutorial will guide you through how to set up Multi-Factor Authentication (MFA) for your ctcLink Account. Multi-factor authentication (MFA) is a validation method that requires users to use two or more additional verification factors to access a resource (e.g., an application, online account, or VPN), rather than just a username and password. That means, if someone is trying to break into your account, they can’t get in without the second verification factor.

  • To complete this guide, first ensure your CTCLink account is active

Steps

  1. Go to the Edmonds College ctcLink Dashboard page and log in with your ctcLink credentials 
    1. Alternatively, after logging in to ctcLink, select Okta Portal under Manage Okta Account Settings, then select Password Settings
  2. Set up or verify your existing security methods. We highly recommend adding at least two. Below you will find in-depth instructions for each option.

Okta “Security Methods” page listing Password, Okta Verify, Security Key or Biometric Authenticator, Google Authenticator, and Phone. Each method has a button on the right; “Reset” for Password and “Set up” for the other methods.

Option One: Okta Verify

  1. Click "Set Up" for the Okta Verify Option
    Okta Verify option with a “Set up” button highlighted in green
  2. You may be prompted to enter your current password to verify your identity. Select Setup for Okta Verify; this will display a QR Code
    Screen one: ctcLink “Set up security methods” page with the “Okta Verify” security method selected and its “Set up” button highlighted in green near the bottom of the panel. Screen two: “Set up Okta Verify” page with instructions to download the Okta Verify app on another device, a QR code centered below the instructions, and a “Can’t scan?” button below the QR code.
  3. On your device, download the Okta Verify App from the App Store (iPad/iPhone) or Google Play (Android devices)
  4. Open the app
    1. Select Add Account
    2. Select Organization as account type > Skip (For Import Account)
    3. Select Yes, Ready to Scan
    4. Scan the code and allow or skip notification prompts as preferred
    5. You will then see a Confirmation message

Four-step Okta Verify setup process with highlighted buttons: 1. Tap the blue “Add Account” button at the bottom. 2. Select “Organization” in the middle of the screen. 3. Tap “Yes, Ready to Scan” below the QR code. 4. Tap the blue “Done” button at the bottom.

Option Two: Security Key/ Biometric Authenticator

  1. Click "Set Up" for the Security Key option
  2. You may be prompted to enter your current password to verify your identity. Select Set up Security Key
  3. Coming Soon

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Option Three: Google Authenticator

  1. Click "Set Up" for the Google Authenticator option
    Google Authenticator option with the “Set up” button highlighted in green on the right side.
  2. You may be prompted to enter your current password to verify your identity. Select Set up Google Authenticator; this will display a QR Code
    Google Authenticator setup page with the “Set up Google Authenticator” heading near the upper middle, a QR code centered below it, a “Can’t scan?” button directly beneath the QR code, a blue “Next” button below that, and a “Return to authenticator list” link at the bottom left.
  3. On your device, download the Google Authenticator App from the App Store (iPad/iPhone) or Google Play (Android devices)
    1. Open the app
    2. In the bottom-left corner, click on the + symbol, then select "Scan QR Code" and complete the scan
    3. Success! You will now see a revolving security code for ctcLink
      Two-step Google Authenticator setup: 1. In the authenticator app, the “Scan a QR code” option is highlighted in green. 2. The account “myaccount.ctclink.us” displays a six-digit verification code, “123 456,” with a countdown indicator on the right.

Option Four: Phone Number

  1. Due to a third-party policy change, phone numbers will no longer be supported. We do not recommend setting up this option if it appears as available, as it will eventually stop working.

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Success! Your account is now MFA compliant

Last Updated: September 11, 2026