WCTCS / FAM Password Reset

If you need a WCTCS/FAM password reset, follow the instructions below (also see our FAM Password Reset document with these instructions):

  1. Navigate to the IT Help Center
  2. On the top-right of the page, click on 'new ticket'. Select General Request
  3. Complete the requested information on the form
  4. In the issue description, please provide your WCTCS/FAM username

Once we receive your request, our IT agents will route your ticket to the appropriate IT team.
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